A few hours ago, I called a service provider to get information. As usual, I encountered a series of automated prompts which did not respond to any of my responses. After many minutes, I finally heard a human voice!
Happy to hear a human voice, I immediately recognized it as professional but not very inviting. As I asked different questions, the lady answered very efficiently. Feeling I was asking too many question, I stopped and thanked her for her patience and expressed my appreciation. From that point on, I was no longer speaking to just a professional voice but to a friendly person.
When finished, I was so impressed by the change in her demeanor that I asked to speak with her supervisor to express my deep appreciation for the care and extraordinary patience I had experienced. The supervisor was absolutely fantastic. She was the kind of professional who should train other supervisors.
After talking with the supervisor, I literally had chill bumps. I could not help but bless her for the way she responded. When she said she received it, I knew this was no ordinary supervisor. She then put the representative back on the phone, which was unusual. With similar calls, they end with me and the supervisor.
When the representative returned on the line, she was crying. Not quite sure, I told her I had spoken a blessing to her supervisor and wanted to do the same for her. Though I still heard sobs, I was keenly aware she was listening. Afterward she expressed this had not been a good week. I did not ask nor need to know why because by then I knew God was using this call for something more than my getting information…much, much more. I realized this was a moment He was reaching out to someone who needed to know He was there and cared for her. He was only using my voice to communicate His message. The automated system could not hear nor respond to my voice; but God knew there was a human ear that needed to. Thankfully my initial impression of her did not prevail? What would I have missed? What I had thought was for one thing God used it for something else entirely.
Who will you meet today or tomorrow or next week for whom God desires your voice? I will likely never encounter this young lady in this life but she has revived in me to be ready to be called on when least expecting it.
Biblical Affirmation: So let's strive for the things that bring peace and the things that build each other up. Romans 14:18-20 Common English Bible (CEB)